Volunteering With Us

Guild Volunteer Roz

Do you have a few hours spare each week or month?

We’re always on the look out for enthusiastic, healthy individuals who would like to give some of their free time to a good cause, and what better cause than the Guild!

Throughout our 106-year history, volunteers have been the lifeblood of the Guild, and that remains the case today, whether they work in the shop, take the trolley round the wards, or assist in other areas.

The Shop & Trolley

The Guild Shop at Barts is open Monday – Friday, 8am – 4pm, and sells biscuits, crisps, confectionery, drinks, magazines, newspapers, souvenirs and toiletries to patients, staff and visitors to the Hospital.

Volunteers who work in the shop serve customers using our touchscreen smart till and credit/debit card machine, replenish the shelves and keep the place looking tidy, all with a cheery smile! Stock control is another aspect where our volunteers contribute by prompting orders, assisting with deliveries and helping to maintain accurate records.

The trolley – it’s actually two trolleys – takes a reduced selection of stock round the wards in the mornings, particularly selling newspapers, drinks and confectionery. It uses a tablet touchscreen till and provides an invaluable service to Barts patients, particularly those who are resident in the Hospital for a period of time.

Volunteers who take the trolley round are acutely aware that some of the patients are very ill, but also that the patients love seeing and speaking to a non-medical person as it brightens their day and takes their mind off their treatment, even if it’s just for a few minutes.

Volunteering in the shop or on the trolley only takes place during the day – we do not require any evening volunteering – and we are particularly looking for those who would like to volunteer on Fridays, Saturdays or Sundays. Typically volunteers would be asked to work a 4-hour shift, and most will do that once a week or once a fortnight, although once a month is also fine. Travel expenses can be claimed upon production of receipts and/or an Oystercard journey log up to a maximum of £6 per day.

Other Guild Volunteering

There are also volunteer roles for the Guild that are not focused on the shop and trolley service. Some people help out in the office undertaking administrative or IT-related tasks, while others volunteer to look after our members or judge grant applications, and the officers of the Guild – chairman, vice-chairman, secretary, treasurer – are all required to provide their services on a voluntary basis.

From time to time, we also need volunteers to assist us with data inputting, event stewarding, the shop stockroom and website/publications content. This work tends to occur on an ad-hoc basis, but do let us know if you’d like to volunteer for these roles.

Please note that at this time we do not require additional volunteers in this area of work.

Our Volunteers

We are fortunate to have such a diverse group of volunteers, from those who happily retired some years ago to those who are currently working full time and give up a few hours for the Guild on a Saturday or Sunday to take the trolley round.

Some have worked in the City of London, in a variety of professions, while others chose to base their lives in locations and organisations that move at a gentler pace, but they all have one thing in common – a commitment to giving something back to the community, and to Barts in particular. We have included some volunteer stories so you can meet a few of our wonderful team.

Other Barts Volunteer Roles

If volunteering for the Guild doesn’t appeal to you, then Barts Health NHS Trust has other volunteering roles at Barts and their other hospitals:

  • Patient Champion
  • Meeter and Greeter
  • Dementia Buddy
  • Macmillan Cancer Support
  • Barts Radio
  • Museum Host
  • Patient Evaluation Champion

If you would like to know more about these opportunities, then please visit the Barts Health NHS Trust volunteering pages.


If you think you would like to become a Guild volunteer, we would ask you to register your interest using this form. Please note that you must be at least 17 years old to be considered for a volunteering role.

Once your form has been processed, we will contact you and arrange a convenient day/time for an informal interview.

If you proceed to the next stage, you will be required to complete an application form and pass the
DBS (Disclosure and Barring Service) check (previously CRB check). This is mandatory for all healthcare volunteers, and is processed by the Barts Health NHS Trust Volunteer Team on behalf of the Guild.

Once you have completed the checks and your application has been approved, you will then be required to attend compulsory training in order for you to be familiar with NHS health and safety policies and procedures, and those that are specific to volunteering at Barts.

Therefore, you need to be aware that it may take a few months for you to become a Guild volunteer, but please don’t let that stop you!

We look forward to hearing from you…

become a volunteer